Motorguide Wireless Trolling Motor Issue

Boat I purchased came with the Motorguide wireless trolling motor. I have not used it for awhile and to be honest havent used it much at all since I had boat. The motor has stopped turning left and right. It turns on and off fine and will increase and decrease speed. It beeps when you touch the left or right arrows, but doesnt move. I dont hear anything in the gear box like it is trying to turn. I have changed battery in foot control and have strong charge on battery. Has anyone experienced any issues like this before. The worst part is no Motorguide service centers in the lowcountry.

Had same motor. Disconnect power source(plug) and try.

What kind/make boat?

“There is something about hunting those fish that will stick with me and my future fishing plans like a bad case of striper herpes”
-SCOF

Reel Karma I have unplugged and it didnt seem to make any difference. I was sure hoping it was something simple. Its a Carolina Skiff JV17